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How to Fix SketchUp Model Issues in Visiofy
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How to Make Your SketchUp Models Look Perfect in Visiofy

Visiofy |
Overview

If your SketchUp model looks strange after importing it into Visiofy — for example, with missing textures, flickering surfaces, or invisible walls — the issue usually comes from how the model was built in SketchUp. 

 

If you’ve ever imported a SketchUp model into Visiofy and noticed that something looks a little off — you’re not alone. The good news is, it’s usually not a problem with Visiofy itself, but with how the model was built in SketchUp.With just a few quick fixes, your designs can look exactly the way you intended — crisp, realistic, and fully functional inside Visiofy.

1. Add a Floor to Every Level

Each floor in your building should have a solid surface.
If a level doesn’t have a floor modeled, Visiofy won’t know where that level begins and ends — which can lead to odd gaps, floating walls, or shadows that don’t behave properly.
Even if you plan to use transparent materials, add a proper surface for every floor level.

2. Avoid Overlapping Surfaces

If two surfaces occupy the same space, Visiofy can’t decide which one to show — resulting in flickering or “z-fighting.”
To fix this, make sure no walls, floors, or objects are modeled on top of each other. Keeping your geometry clean ensures smoother performance and a more stable visual result.

3. Model Both Sides of Every Surface

SketchUp allows you to create one-sided surfaces, but Visiofy doesn’t.
If a surface only has one visible side, the other side may appear invisible or incorrectly shaded in Visiofy.
To prevent this, always model both sides — or reverse faces if necessary — so the model renders consistently from every angle.

4. Check Your Materials and Textures

Black or missing textures are usually a sign that materials aren’t properly linked or are missing entirely.
Before exporting, double-check that all materials are correctly assigned and accessible. If you move or rename texture files, re-link them in SketchUp so Visiofy can locate them during import.

5. Re-Export and Re-Import

Once you’ve made these adjustments, re-export your model from SketchUp and import it again into Visiofy.
You’ll immediately notice a sharper, cleaner, and more accurate representation — exactly how you designed it.

💡 Bonus Tip

If you regularly work with Visiofy, consider setting up a “Visiofy Export Template” in SketchUp — with correct materials, layer setup, and geometry practices. It’ll save you time and guarantee your models always look great in Visiofy.

 

Minor Tweaks, Major Difference

A few small tweaks in SketchUp can make a big difference in how your model performs in Visiofy.
Clean geometry, complete surfaces, and properly linked materials ensure your design translates perfectly from concept to visualization — letting your clients experience your architecture exactly as you envisioned.


💡Pro Tip

Visiofy provides in-app export guides for different design software, showing the recommended file formats and settings to use before uploading your model. Following these software-specific instructions will save time and ensure the best compatibility.

You can also watch our tutorials on our YouTube channel

 

FAQ: Optimizing Your SketchUp Model for Visiofy

Why does my SketchUp model look wrong in Visiofy?

Usually because of missing floors, overlapping geometry, one-sided surfaces, or broken material links. Adjusting these in SketchUp before export fixes most issues.

Why are some surfaces flickering or flashing?

That’s caused by overlapping surfaces (z-fighting). Make sure no two surfaces occupy the same space in your model.

Why should I optimize my 3D model before uploading it to Visiofy?

Optimizing reduces file size and complexity, ensuring that your virtual model loads quickly, runs smoothly, and provides the best experience for clients.

 

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