If you’ve ever imported a SketchUp model into Visiofy and noticed that something looks a little off — you’re not alone. The good news is, it’s usually not a problem with Visiofy itself, but with how the model was built in SketchUp.With just a few quick fixes, your designs can look exactly the way you intended — crisp, realistic, and fully functional inside Visiofy.
Each floor in your building should have a solid surface.
If a level doesn’t have a floor modeled, Visiofy won’t know where that level begins and ends — which can lead to odd gaps, floating walls, or shadows that don’t behave properly.
Even if you plan to use transparent materials, add a proper surface for every floor level.
If two surfaces occupy the same space, Visiofy can’t decide which one to show — resulting in flickering or “z-fighting.”
To fix this, make sure no walls, floors, or objects are modeled on top of each other. Keeping your geometry clean ensures smoother performance and a more stable visual result.
SketchUp allows you to create one-sided surfaces, but Visiofy doesn’t.
If a surface only has one visible side, the other side may appear invisible or incorrectly shaded in Visiofy.
To prevent this, always model both sides — or reverse faces if necessary — so the model renders consistently from every angle.
Black or missing textures are usually a sign that materials aren’t properly linked or are missing entirely.
Before exporting, double-check that all materials are correctly assigned and accessible. If you move or rename texture files, re-link them in SketchUp so Visiofy can locate them during import.
Once you’ve made these adjustments, re-export your model from SketchUp and import it again into Visiofy.
You’ll immediately notice a sharper, cleaner, and more accurate representation — exactly how you designed it.
💡 Bonus Tip
If you regularly work with Visiofy, consider setting up a “Visiofy Export Template” in SketchUp — with correct materials, layer setup, and geometry practices. It’ll save you time and guarantee your models always look great in Visiofy.
A few small tweaks in SketchUp can make a big difference in how your model performs in Visiofy.
Clean geometry, complete surfaces, and properly linked materials ensure your design translates perfectly from concept to visualization — letting your clients experience your architecture exactly as you envisioned.
💡Pro Tip
Visiofy provides in-app export guides for different design software, showing the recommended file formats and settings to use before uploading your model. Following these software-specific instructions will save time and ensure the best compatibility.
You can also watch our tutorials on our YouTube channel